Big Yellow Button - Help and Support FAQs
Special | A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z | ALL
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AbsenceIf your issue is:
You can also see: Rules and Regulations on the Policies page | ||
Academic RegulationsIf your issue is: Answer: | ||
Academic Support TutorIssue: Answer: If you still feel you don't know who your Personal Tutor is contact Student Support Services on student.services@rau.ac.uk who will be able to help. | ||
AccommodationIf your issue is: I'm not happy with my room on campus! Answer: If the above does not answer your question, you could try: If you're looking for alternative accommodation, you can try: | ||
ADD / ADHDIf your issue is: Answer: You can also see: If the above does not answer your question, you could try: | ||
AddictionIf your Issue is:
I think I may be addicted to alcohol/drugs/gambling/other. Answer: You can also see: | ||
AlcoholIf your Issue is: Answer: You can also see: | ||
AnxietyIf your Issue is: Answer: You can also see: If the above does not answer your question, you could try: | ||
Asperger’s / AutismIf your issue is: Answer: You can also see: If the above does not answer your question, you could try: | ||
ATM (Cash Point)If your Issue is: I need to get cash out and it's currently out of hours. Answer: There is an ATM on campus. See the Campus Plan (George Wing) https://www.rau.ac.uk/file/rau-campus-map You can also see:
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AttendanceIf your Issue is: Answer: Please contact absence@rau.ac.uk who will be able to help you. | ||
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BankingIf your Issue is: Where can I open a bank account? Answer: You can also see: https://www.moneysavingexpert.com/utilities/cheap-gas-and-electricity/ | ||
BereavementIf your Issue is: Answer: See Rules and Regulations on Policies and the Student Support page on Gateway. You can also see:
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BooksIf your Issue is: Answer: You may have received initial recommendations from staff you met at Open Day/Applicant Day or in communications with them. If not, the home page for each of your modules will include a Module Handbook which in turn contains a list of essential reading. Library staff or your Module Tutor will help you if you have difficulty locating suggested publications, many of which are available as e-books.You can also see: | ||
BullyingIf your Issue is: Answer: Another link you can try is the Student Handbook. | ||
Bursaries and ScholarshipsIf your Issue is: Answer: To find out if you are eligible for a bursary or scholarship, please look at Bursaries and scholarships. | ||
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CareersIf your Issue is: Answer: You can also see: If the above does not answer your question, you could try: | ||
ChaplaincyIf your Issue is: Are there opportunities to worship on campus? Answer: Our multi-faith chaplaincy aims to support all students and staff at the University. Our Chapel of St George the Martyr is situated in the Quad and is open to all students for worship, music, reflection and meditation on a daily basis. To find our more about our multi-faith chaplaincy please check here: https://www.rau.ac.uk/university-life/support-and-wellbeing/faith-rau | ||
CheatingIf your Issue is: Answer: This might be due to an allegation of what is referred to as academic misconduct, either by you, or in reference to a case in which you might somehow be involved. A hearing is the event where the matter is fully investigated so you should familiarise yourself with the procedural arrangements set out in Section 12 of the RAU Academic Regulations (Section 1 General Rules) available in the Academic Policies and Procedures area of the RAU website. See: https://www.rau.ac.uk/about/organisation/public-information/academic-information/academic-policies-and-proceduresYou are entitled to be accompanied at the hearing but you must advise the panel of this in advance. Your Programme Leader can guide you further. | ||
ClubsIf your Issue is: What clubs are on offer as I have a particular interest in joining one? Answer: See the Student Support page on Gateway and the Student Handbook for details. | ||
CollusionIf your Issue is: Is team work collusion? Answer: Collusion is defined within the Academic Policies and Procedures area of the RAU website.
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ComplaintsIf your Issue is: Answer: If it's about University policy or structures speak to your SU. They have been elected to represent your voice to the RAU management team. They will also run fortnightly Student Voice meetings where all students are encouraged to attend and input into what happens at RAU. There are also plenty of University committees and groups that would appreciate having a student member, let your SU know if you are interested in this as they will be invited to most of them. For anything else you can contact the Student Support Hub and they can help you get your feedback to the right place. The sooner you raise an issue, the more likely it will be resolved in a way that means you get to benefit, not just next year's intake. The RAU Academic Regulations are available from the RAU website: The Student Complaints Procedure here: https://www.rau.ac.uk/sites/files/rau/policies/StudentComplaintsProcedure2017_0.pdf | ||
Consent and rapeIf your Issue is: I woke up to find someone having sex with me…is this rape? Answer: You can also see: | ||
Council TaxIf your Issue is: I've been sent letters asking me to pay but I'm a full time student. Answer: Registry will be able to produce a letter for you to show to the council. First, check you have registered your term-time address correctly here https://eu-quercus.elluciancloud.com/app/rau/f?p=1202:LOGIN:1719758722858. Once you have checked your term-time address, email registry@rau.ac.uk to request a council tax letter. You will then be able to show this letter to the council. Another link you can try is: | ||
CounsellingIf your Issue is: Answer: Out of term time counselling is also available through Cotswold Counselling Service. You can also see: If the above does not answer your question, you could try: | ||
Covid-19If your Issue is: I think I may have Covid-19. Answer: You can also see: The latest advice on Covid19 is here: https://www.nhs.uk/contact-us/ | ||
Credit card billIf your Issue is: Answer: You can also see: | ||
Credit card has expired and I have a recurring card payment planIf your Issue is: Answer: If you have set up a recurring card payment to pay your accommodation, tuition or other fees and your card has changed or expired you will need to update your card details before the next instalment is due to be collected. You can update your card details at any time online by selecting the update card details option from either the student portal and following the instructions. This will ask for an email address and validate this on any active recurring card payment plan and send an authentication email to that email address. The authentication email will list all plans linked to that email with a unique link for you to update your card. Alternatively visit the Finance Office in George Wing in person. Never send an email containing your card details. | ||
Cyber BullyingIf your Issue is: Answer: You can also see: | ||
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Dental problemsIf your Issue is: I have terrible tooth ache/my wisdom teeth are killing me!Answer: You can also see: | ||
DisabilityIf your issue is: Answer: Let the University know as far in advance as possible. Contact the Disability & Inclusive Learning Advisor Rebecca Reynolds who is based in the Student Hub in the Emrys Jones Centre. You will be offered an appointment to discuss what adjustments are possible to support you. Contact details: e-mail student.services@rau.ac.uk. You can also see: If the above does not answer your question, you could try: | ||
DivorceIf your Issue is: My parents are splitting up and I need someone to talk to. I am in the process of getting divorced and need some support. Answer: Drop into the Student Support Services Hub in the Emrys Jones Centre where you will be able to speak to someone who can offer advice and support. A team member will talk you through whether an extension or deferral is possible if your work is being affected by family circumstances. You can also see: See the Student Support page on Gateway | ||
DoctorIf your issue is: I need to see a doctor. Please see Health / Medical Centre and Emergencies | ||
Driving licenceIf your Issue is: Answer: Make sure you contact your Car Insurance provider and notify them as if you do not this may make your car insurance void. You can also see: See the gov.uk website on Penalty Points | ||
Driving summonsIf your Issue is: Answer: You can also see: | ||
DrugsIf your Issue is: I'm struggling to say no. Answer: Visit Student Support Services Hub where staff will be able to provide advice and support you.You can also see: The Student Support page on Gateway Talk to Frank - Dealing with Peer Pressure | ||
Drunk drivingIf your Issue is: Answer: You can also see: | ||
Dyslexia / Dysgraphia / Dyscalculia / DyspraxiaIf your issue is: Answer: Let the University know as far in advance as possible. Contact the Disability & Inclusive Learning Advisor Rebecca Reynolds who is based in the Student Hub in the Emrys Jones Centre. You will be offered an appointment to discuss what adjustments are possible to support you. Contact details: e-mail student.services@rau.ac.uk You can also see:The RAU
Dyslexia and Disability page on Gateway and... If the above does not answer your question, you could try: | ||
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Eating disordersIf your Issue is: Answer: You can also see this link: | ||
Issue: Answer: Follow the instructions on the IT Services page on Gateway using the download entitled 'RAU Email on your laptop'. You can also see: If you have any issues please contact the IT Service Desk in person in the Library, by phone on 01285 889 841 or by email at IT.Service.Desk@rau.ac.uk (open Monday to Friday from 8:30am - 5:30pm). If the above does not answer your question, you could try: Asking a student colleague who has the same device as you and who successfully got their student email on their device.
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EmergenciesIf your Issue is: I need an ambulance/the police/ fire brigade! Answer: | ||
EmployerIf your Issue is: Answer: You can also see: | ||
ExamsIf your Issue is: Answer: Your Academic Support Tutor is available to talk to you or you can visit Student Support Services for help. You may be able to have an extension or referral if your work has suffered as a result of the emergency. You should also notify the Exams Officer. Contact email: examinations@rau.ac.uk RAU Academic Regulations are available from the RAU website. If your Issue is: Answer: If your Issue is: Answer: You can also see this link regarding exam stress | ||
Extension or Deferral due to Exceptional CircumstancesIf your Issue is: Answer: https://eu-quercus.elluciancloud.com/app/rau/f?p=1202:LOGIN Extension/deferral evidence should be sent to extensions@rau.ac.uk. Also speak to your Academic Support Tutor as soon as you can.Student Policies and Procedures: https://www.rau.ac.uk/university-life/support-and-wellbeing/student-handbook The RAU Academic Regulations are available from the RAU website: | ||
ExtremismIf your Issue is: Should I report extremist views being voiced? Answer: Contact details: steve.martin@rau.ac.uk. You can also see this link regarding terrorism: If your Issue is: Answer: Contact details: steve.martin@rau.ac.uk. If your Issue is: Answer: | ||
EyesightIf your Issue is: Answer: You can also see this link about the importance of looking after your eyesight: https://www.sbs.nhs.uk/article/16681/Working-from-home-and-looking-after-your-eyes | ||
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Failed examIf your Issue is: Answer: Not if it was the first time you sat the exam! As with failed coursework, exams also have a resit opportunity, normally in the first week of September. You will need your aggregate score for that module to be 40% or more and the penalty for not passing first time is that your module mark will be capped at 40%. For full details see section 2 of the RAU Academic Regulations available on the RAU website. RAU Academic Regulations are available from the RAU website: | ||
Failed moduleIf your Issue is: Answer: RAU Academic Regulations are available from the RAU website: | ||
Feedback about the UniversityIf your Issue is:
Answer: If it's programme related start with your Programme Representative, your Academic Support Tutor or Programme Manager. Keep in mind your message will be stronger if you have already spoken to your colleagues and can present a unified message. If it's about University policy or structures speak to your SU. They have been elected to represent your voice to the RAU management team. They will also run fortnightly Student Voice meetings where all students are encouraged to attend and input into what happens at RAU. There are also plenty of University committees and groups that would appreciate having a student member, let your SU know if you are interested in this as they will be invited to most of them. For anything else you can contact the Student Support Hub and they can help you get your feedback to the right place. The sooner you raise an issue, the more likely it will be resolved in a way that means you get to benefit, not just next years intake. The RAU Academic Regulations are available from the RAU website: You can also see: If you still feel that the above does not answer or solve your query then please contact us at tellus@rau.ac.uk. Tell Us is an exclusive service dedicated to acknowledging your voice and triaging your queries or requests so we make sure that you get the answers or actions you require. You should contact the Tell Us Team if:
The Student Complaint Procedure here: https://www.rau.ac.uk/sites/files/rau/policies/StudentComplaintsProcedure2017.pdf | ||
FinancesIf your Issue is: Answer: If unforeseen circumstances are causing you to struggle financially during the academic year, you can apply for the Access to Learning Fund - please find the form below. Once you have completed it, you will need to send the form and evidence to financial.support@rau.ac.uk. You can also see: Hardship Support | ||
FitnessIf your Issue is: Answer: Our Gym is on site situated behind the Retreat Cafe. To arrange an induction session, contact: steve.martin@rau.ac.uk.
Gym membership is priced at: Term 1 (Sept, Oct, Nov & Dec): £50 Term 2 (Jan, Feb & Mar): £40 Term 3 (Apr & May): £30 One-off annual payment: £99 Membership can be purchased via the online shop. Once you have paid for your membership, access rights will be put onto your ID card. Please note that this will take up to 48 hrs to process but you will be notified as soon as it has been processed. The Student Union also runs various sports clubs . The SU is situated in the Log Cabin by Cedar Lodge. Contact details for the SU: ellie.pincombe@rausu.co.uk | ||
Fitting inIf your Issue is: Answer: | ||
FluIf your Issue is: Answer: You can also visit this NHS page: | ||
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GamblingIf your Issue is: I have a gambling problem. Answer: Visit Student Support Services Hub where staff will be able to provide advice and resources to help you. Getting help early is important.You can also see: https://www.gamcare.org.uk/ - a leading national provider of information, advice, support and free treatment for anyone affected by problem gambling. Their expert services are confidential and non-judgmental. | ||
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HackingIf your Issue is: Answer: | ||
HarassmentIf your Issue is: Answer: Also check out the free Hollie Guard personal security app: https://hollieguard.com/ | ||
HardshipIf your Issue is: Answer: You can also see: http://www.moneysavingexpert.com/students/student-guide | ||
Health and safetyIf your Issue is: Answer: The RAU Academic Regulations are available from the RAU website: | ||
Health/Medical CentreIf your Issue is: I'm not feeling well where do I go? (also see Emergencies). Answer: Our local GP surgery, Phoenix Health Group, operates a health centre on the University campus. Students registered as patients with Phoenix Health Group will be allocated a named GP and will have access to the health centre's services. The health centre is managed by two nurse practitioners with advanced clinical training, who support students with a range of needs, for example: contraception, sexual health, long term conditions, mental health support, wound care, immunisations and minor illness. The nurse practitioners can also provide medical evidence for extenuating circumstances. The health centre offers both pre-booked routine appointments and on the day consultations, either face to face or over the phone, where students will be supported in the most appropriate way. This may involve referral to GPs or other specialist professionals. The health centre is open on Monday, Wednesday and Friday and appointments are made via the Phoenix Health Group telephone number: 01285 652531 ext 2216 Opening times are:
Outside the health centre’s opening hours registered students can access support at the main surgeries in Tetbury and Cirencester. To register, please use the following link: New patient registration (RAU student) – Phoenix Health Group The Health / Medical Centre is open during term time (in the corner of the Quad behind main reception). NOTE: Currently an appointment must be made before attending.If you have a non-urgent matter or need information, visit the Phoenix Health Group website at https://phoenixhealthgroup.co.uk/. If you are not registered locally you will need to be seen as a visiting patient, but any long term medical care will have to come from the practice you are registered with. The Health/Medical Centre can also be contacted for non-emergencies on clinic@rau.ac.uk. A sexual health clinic operates from the University Health/Medical Centre during term time. Student Services also offer C-Card registration, which entitles students to free contraception across Gloucestershire. You can also get advice from the Student Support Services Hub and the main RAU website: https://www.rau.ac.uk/university-life/student-services/campus-facilities/university-health-centre | ||||||||
HobbiesIf your Issue is: Answer: | ||
Home sicknessIf your Issue is: Answer: You can also see this link regarding advice for freshers: https://www.studentminds.org.uk/startinguniversity.html | ||
HomophobiaIf your Issue is: Answer: Report it to the SPOC (single person of contact) which is Steve Martin, Security and Student Conduct Manager. Contact details: steve.martin@rau.ac.uk. You can also use the student.services@rau.ac.uk email. It's important you let someone know what is happening. You can also see: https://www.supportu.org.uk/lgbt-helpline-support.php#demo-accordion3 or http://www.gglc.co.uk/ | ||
HospitalisationIf your Issue is: Answer: You can also see: Opening hours of Student Support hub | ||
HousematesIf your Issue is: Answer: You can also see: If the above does not answer your question, you could try: | ||
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IllnessIf your Issue is: Answer: If you are too ill to attend University, you must let your Academic Support Tutor know and email absence@rau.ac.uk. If your illness affects the hand in date of an assignment you must contact extensions@rau.ac.uk who will request evidence of your condition. Also see Health / Medical Centre. You can also: | ||
ITIf your Issue is: Answer: You can also look for advice on the IT Gateway page. | ||
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Late hand-inIf your Issue is: Answer: The RAU Academic Regulations are available from the RAU website: | ||
LaundryIf your Issue is: Answer: Laundry cards are available from the lodge for a £2 deposit. You can also see: https://www.circuit.co.uk/ | ||
Learning SupportIssue: Answer: You can also see: If the above does not answer your question, you could
try: | ||
LibraryIf your Issue is: Answer: Please check the current hours here: https://gateway.rau.ac.uk/course/view.php?id=1373 | ||
LonelinessIf your Issue is: Answer: | ||
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MaintenanceIf your Issue is: Answer: | ||
Medical CentreOur local GP surgery, Phoenix Health Group, operates a health centre on the University campus. Students registered as patients with Phoenix Health Group will be allocated a named GP and will have access to the health centre's services. The health centre is managed by two nurse practitioners with advanced clinical training, who support students with a range of needs, for example: contraception, sexual health, long term conditions, mental health support, wound care, immunisations and minor illness. The nurse practitioners can also provide medical evidence for extenuating circumstances. The health centre offers both pre-booked routine appointments and on the day consultations, either face to face or over the phone, where students will be supported in the most appropriate way. This may involve referral to GPs or other specialist professionals. The health centre is open on Monday, Wednesday and Friday and appointments are made via the Phoenix Health Group telephone number. Outside the health centre’s opening hours registered students can access support at the main surgeries in Tetbury and Cirencester. To register please use the following link. New patient registration (RAU student) – Phoenix Health Group | ||
Mental healthIf your Issue is: Answer: Visit Student Support Services Hub who have resources available to help you. Also see your GP if your symptoms are sudden or unexpected.You can also see: https://www.nhs.uk/conditions/stress-anxiety-depression/self-help-therapies/ | ||
MisconductIf your Issue is: I've been accused of misconduct. What should I do?Answer: The RAU Academic Regulations are available from the RAU website: | ||
Module Feedback | ||
Module tutorIf your Issue is: Answer: You could also contact student.services@rau.ac.uk who will be able to advise you. | ||
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NeighboursIf your issue is: Answer: Visit the Accommodation Office or e-mail accommodation@rau.ac.uk. A meeting will be arranged to discuss options and the possibility of moving rooms if necessary. If you are having problems with off-site accommodation you will need to speak to your landlord/agent who may be able to help you. You can also get advice from the Student Support Services Hub. | ||
Neighbours - ParkingIf your Issue is: Answer: You can also see: | ||
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Off campus accommodationYou can also contact Accommodation for links to local letting agents. | |
Online shopIf your Issue is: Answer: | ||
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ParcelsIf your Issue is: Answer: | ||
ParkingIf your Issue is: Answer: You can also see: | ||
PetsIf your Issue is: Answer: Should you need to bring a support dog with you to University, please contact student.services@rau.ac.uk to discuss the process. | ||
PlagiarismIf your Issue is: My originality score is 35%. Should I be worried? Answer: The originality score on Turnitin is a measure of how similar your work is to other work already submitted to Turnitin or existing on the internet. The Turnitin score may appear high if you have used a template cover sheet, or if you have included a large number of references and Turnitin has included these in its report. But these would not be a worrying contribution to your Turnitin score. Turnitin will also detect if you have copied, or copied and only slightly changed, content from another source. This is generally not what you should be including in your submitted work. In some cases, it may be appropriate to quote directly the words used by a previous author. However, this is only the correct approach if the words themselves are of significance, not just the sense the author was conveying. In all other cases, you should reword the previous author’s work to demonstrate that you have understood it, and to embed it in to your essay or dissertation. All references to previous work should be fully referenced in the text and in your reference list. For further information consult the Turnitin Plagiarism Checker on the Gateway Homepage, and see the Library’s Guide to APA Referencing on the Library page: https://gateway.rau.ac.uk/course/view.php?id=1373§ion=2 The secret to avoiding plagiarism is making good notes in your own words, and referencing! | ||
PoliceIf your Issue is: Answer: | ||
PostIf your Issue is: Answer: | ||
PregnancyIf your Issue is: Answer: https://www.brook.org.uk/your-life/category/pregnancy Another link you can try is: https://www.bpas.org/ | ||
PrintingIf your Issue is: Answer: | ||
Programme ManagerIf your Issue is: Answer: | ||
Public transportPlease see Travel. | ||
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RacismIf your Issue is: Answer: Contact email: steve.martin@rau.ac.uk. You can also e-mail student.services@rau.ac.uk. It's important you let someone know what is happening. You can also see the Student Support page on Gateway. | ||
RapeIf your Issue is: Answer: Student Support services staff are here to support you whether or not you choose to report this to the police. If you need support outside office hours contact Porters Lodge/Security staff on the dedicated 24/7 emergency landline 01285 889834. They will be able to contact the Duty Officer to help you. It's important that you tell someone you trust. | ||
RegulationsIf your Issue is: What do the regulations say about…? Answer:
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RelationshipsIf your Issue is: Answer: | ||
RestaurantRestaurant opening times can be found in the Student Handbook. Please check the times here: | ||
RulesIf your Issue is: I've been fined by RAU, why!? Answer: You can also see: | ||
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SecurityIf your Issue is: Answer: Always tell the Porters Lodge or Security if you have to call emergency services so that they can direct them to you quickly. Security are based in the Porters Lodge. | ||
SexismIf your Issue is: Answer: Contact email: steve.martin@rau.ac.uk. You can also contact the Student Support Services team on student.services@rau.ac.uk. It's important you let someone know what is happening. | ||
Sexual healthIf your Issue is: Answer: | ||
ShopIf your Issue is: Answer: | ||
SocialisingIf your Issue is: Answer: The Student Union also run a programme of events and a range of clubs. | ||
SocietiesIf your Issue is: Answer: | ||
Special needsIf your Issue is: Answer: Let the University know as far in advance as possible. Contact the Disability & Inclusive Learning Advisor who is based in the Student Hub, Emrys Jones Centre. You will be offered an appointment to discuss what adjustments are possible to support you. Contact details: e-mail student.services@rau.ac.uk. You can also see: | ||
StalkingIf your Issue is: Someone is following me. Answer: You can also see: Check out the Hollie Guard personal security app it's freehttps://hollieguard.com/. | ||
StressPlease see Wellbeing | ||
Struggling academicallyIf your Issue is: Answer: If this feeling is due to a particular module, then it is best to discuss it with your Module Leader as they are best placed to help you with alternative learning strategies. If it's University learning in general, you might want to talk to your Academic Support Tutor who can look at things more holistically and help you understand why you are struggling.It might be that you are dyslexic and never knew or you just haven't been given the opportunity to develop your learning skills. For advice and support, contact the Disability and Inclusive Learning Advisor on student.services@rau.ac.uk or pop into the Student Hub in Emrys Jones. Be assured at RAU we want every student to reach their full potential. You may need to push yourself, but we are here to help you. | ||
Student AmbassadorsOur Student Ambassadors will be able to give you a real insight into the programmes we offer at RAU and the lowdown on student life. You can contact a Student Ambassador here https://www.rau.ac.uk/search/site/student%20ambassadors | ||
Student loanIf your Issue is: Answer: You can also see: | ||
Student LoungeIf your Issue is: Answer: | ||
Student Support Services HubIf your Issue is: Answer: Student Support Services are located in the Student Support Services Hub in the Emrys Jones Centre. An open door policy ensures you are welcome at any time for support including Counselling, Well-being, International Liaison, Careers and Disability Support. To find out more, please visit the University Support Services Gateway page | ||
Student UnionIf your Issue is: Where is the Student Union located? Answer: More information about the Student Union can be found here: https://www.rau.ac.uk/university-life/social/student-union | ||
StudiesIf your Issue is: Answer: Your Module Leaders are best placed to help you with specific subject areas, but for help with general revision technique and exam preparation, see the Study Skills page on Gateway, and also the Library page. Your Academic Support Tutor would also be happy to share some general hints and tips with you. | ||
SuicideIf your Issue is: Answer: Another link you can try is: If your Issue is: Student Support Services staff are available to help you. Please call in as soon as you can to discuss this further and get support. For life threatening emergencies call 999 or in non threatening emergencies call Police on 101 or medical services on 111. It's important you don't try to cope with this on your own. | ||
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SurgeryIf your Issue is: Answer: If you have to miss University to undergo a medical procedure, speak to your Academic Support Tutor and email absence@rau.ac.uk. You may need to apply for an extension or deferral, so contact extensions@rau.ac.uk or student.services@rau.ac.uk who will be able to help. Remember to advise the University when you return to your studies. | ||
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Terminal illnessIf your Issue is: Answer: The RAU Academic Regulations are available from the RAU website: You can also see: | ||
Terrorism
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The ClinicThe Clinic see Health / Medical Centre | ||
TheftIf your Issue is: Answer: You might also try: | ||
Threatening behaviourIf your Issue is: Answer: Contact email: steve.martin@rau.ac.uk. His office is next to the Student Lounge, under the arches adjoining the Tithe Barn and he will provide advice and guidance about where to go with this issue. If the threat came from a member of the public please report this to the police. Student Support Services will also be able to provide support and advice in either case. You can also see:Opening hours of Student Support Services | ||
TravelIf your Issue is: Answer: You can also see that: | ||
TroubleIf your Issue is: Answer: You can also see: | ||
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VolunteeringIf your Issue is: Answer: For information on opportunities and how to maximise the benefit for your CV and skills contact the RAU Careers Service at careers@rau.ac.uk, or during term time call in to the Student Hub in the Emrys Jones Centre. There are also notice boards promoting opportunities in the Hub.You can also see: The Careers page on Gateway or ask the Student Union for advice about local volunteering opportunities. | ||
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WeightIf your Issue is: Answer: You can also see: | ||
WellbeingIf your Issue is: Answer: | ||
WIFIIf your Issue is: Answer: | ||