The originality
score on Turnitin is a measure of how similar your work is to other work
already submitted to Turnitin or existing on the internet. The Turnitin score
may appear high if you have used a template cover sheet, or if you have
included a large number of references and Turnitin has included these in its
report. But these would not be a worrying contribution to your Turnitin
score.
Turnitin will also
detect if you have copied, or copied and only slightly changed, content from
another source. This is generally not what you should be including in
your submitted work. In some cases, it may be appropriate to quote
directly the words used by a previous author. However, this is only the
correct approach if the words themselves are of significance, not just the
sense the author was conveying.
In all other cases,
you should reword the previous author’s work to demonstrate that you have
understood it, and to embed it in to your essay or dissertation. All
references to previous work should be fully referenced in the text and in your
reference list.