(MyDay) will be discontinued from the end of September. Information previously
available on MyRAU will be made available centrally via Gateway. Your Outlook
Email and Calendar (timetable) can be accessed through the links under
“Organise” in the grey footer at the bottom of the page on Gateway.
Credit card has expired and I have a recurring card payment plan
If your Issue is: My
credit card has expired and I pay for tuition fees
If you have set up a recurring card payment to pay your
accommodation, tuition or other fees and your card has changed or expired you
will need to update your card details before the next instalment is due to be
You can update your card details at any time online by selecting
the update card details option from either the student portal and following the instructions.
This will ask for an email address and validate this on any active recurring
card payment plan and send an authentication email to that email address. The
authentication email will list all plans linked to that email with a unique
link for you to update your card.
Alternatively visit the Finance Office in George Wing in
person. Never send an email containing your card details.