How do I? support articles

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Student

Select for student help and support articles, such as:

  • Submitting assessments
  • Wi-Fi and connectivity
  • Using Gateway (VLE)
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Staff

Select for staff help and support articles, such as:

  • Setting up assessments
  • Classroom technology support
  • Using Gateway (VLE)

IT Service Desk

The IT Service Desk is your first point of contact for all IT and technical support.

📧 Email: IT.Service.Desk@rau.ac.uk
📞 Phone: extension 2400 (internal) or 01285 889841 (external)
💬 In person: Visit us at the Library front desk

Opening times

🕙 Monday to Friday from 8.30 a.m. to 5.30 p.m

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