Big Yellow Button - Help and Support FAQs


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D

Dental problems

healthIf your Issue is:

I have terrible tooth ache/my wisdom teeth are killing me!


Answer: 
Visit https://www.nhs.uk/Service-Search/Dentists/LocationSearch/3 for a list of local dentists accepting NHS patients or you can look around for a private dentist. If you are in a lot of pain and it's out of office hours call 111 and they can tell you how to access an emergency dentist.

You can also see:

The Student Support page on Gateway


Disability

healthIf your issue is:
I have a disability – dyslexia, medical or mental health condition, mobility, sight or hearing impairment  – who should I tell, what help can I get?

Answer:

Let the University know as far in advance as possible. Contact the Disability & Inclusive Learning Advisor Rebecca Reynolds who is based in the Student Hub in the Emrys Jones Centre. You will be offered an appointment to discuss what adjustments are possible to support you.

Contact details: e-mail enable@rau.ac.uk

You can also see:
The RAU Dyslexia and Disability page on Gateway and on the RAU website:
https://www.rau.ac.uk/university-life/student-services/support-and-wellbeing/disabilitydyslexia

If the above does not answer your question, you could try:
https://www.nhs.uk/Service-Search/Disability%20information%20and%20support/LocationSearch/334


Divorce

problemIf your Issue is: 
My parents are splitting up and I need someone to talk to


I am in the process of getting divorced and need some support


Answer:

Drop into the Student Support Services Hub in the Emrys Jones Centre where you will be able to speak to someone who can offer advice and support. Student Support Services will talk you through if an extension or deferral is possible if your work is being affected by family circumstances. 


You can also see:
See the Student Support page on Gateway and the One Stop Shop on Gateway


Doctor

healthIf your issue is:

I need to see a doctor


Please see Health / Medical Centre and Emergencies


Driving licence

infoIf your Issue is:
I just got 4 points on my licence!


Answer:
Make sure you contact your Car Insurance provider and notify them as if you do not this may make your car insurance void.


Driving summons

infoIf your Issue is: 
I have a summons - what should I do?

Answer:
Visit Student Support Services Hub where staff will be able to provide advice and support.


You can also see:
The Student Support page on Gateway



Drugs

helathIf your Issue is:
I'm struggling to say no


Answer:

Visit Student Support Services Hub where staff will be able to provide advice and support you. 


You can also see:

Student Support page on Gateway
http://www.talktofrank.com/are-you-under-the-influence


Drunk driving

problemIf your Issue is:
I've just been caught drunk driving!

Answer:
Visit Student Support Services Hub where staff will be able to provide advice and help you. 

You can also see: 
The Student Support page on Gateway.




Dyslexia / Dysgraphia /Dyscalculia

healthIf your issue is:
I have dyslexia – what should I do?

Answer:

Let the University know as far in advance as possible. Contact the Disability & Inclusive Learning Advisor Rebecca Reynolds who is based in the Student Hub in the Emrys Jones Centre. You will be offered an appointment to discuss what adjustments are possible to support you.

Contact details: e-mail enable@rau.ac.uk 

You can also see: 

The RAU Dyslexia and Disability page on Gateway and on the RAU website:
https://www.rau.ac.uk/university-life/student-services/support-and-wellbeing/disabilitydyslexia

If the above does not answer your question, you could try:
https://www.nhs.uk/conditions/dyslexia/