Browse the glossary using this index

Special | A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z | ALL


Late hand-in

academicIf your Issue is:
I missed the hand-in! What next?

You can submit up to one week late but your mark for that module will be capped at 40%. If you have applied and been granted an extension, it will provide you with an opportunity to submit the work and receive an uncapped mark. Further details can be found on the RAU Website in the RAU Academic Policies and Procedures -  Academic Regulations Part 1, Sections 5 and 6.

The RAU Academic Regulations are available from the RAU website:


informationIf your Issue is:  
Is there somewhere on campus where I can do my laundry? 

Yes.  There is a launderette on campus situated on the corner of Bledisloe Court. Machines are operated through an app called Circuit and detergent can be purchased from the campus shop If there is a fault with the machines you can either report it directly or advise the Lodge staff who will report it for you.

Laundry cards are available from the lodge for a £2 deposit.

You can also see:

Learning Support

I need learning support due to dyslexia or autism – who should I tell, what help can I get?

Let the University know as far in advance as possible. You can contact the Disability and Inclusive Learning Advisor using An appointment will be arranged to discuss what adjustments are possible.

You can also see:
The RAU disability page at and the Gateway pages on Dyslexia and Disability support and Assistive technology.

If the above does not answer your question, you could try:


academicIf your Issue is:
When is the Library open?


Please check the current hours here: 


problemIf your Issue is:
They're all in cliques. Nobody speaks to me.

Visit Student  the Student Support Services Hub where you will be able to talk to someone. They will also be able to put you in touch with the Community Assistants who run events and provide advice for student life.  The SU also runs events and clubs which will help you to meet people.