Big Yellow Button - Help and Support FAQs

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Late hand-in

academicIf your Issue is:
I missed the hand-in! What next?

You can submit up to one week late but your mark for that assignment will be capped at 40%. If your late submission was due to exceptional circumstances, you might be able to make an application for Mitigation which, if successful, will provide you an opportunity to submit the work and receive an uncapped mark. Further details can be found on the RAU Website in the RAU Academic Policies and Procedures -  Academic Regulations Part 1, Sections 5 and 6.

The RAU Academic Regulations are available from the RAU website:

Entry link: Late hand-in

Learning Support

I need learning support due to dyslexia or autism – who should I tell, what help can I get?

Let the university know as far in advance as possible. You can contact the Disability Officer using They will arrange to see you and discuss what adjustments are possible.

You can also see:
The RAU disability page at and the Gateway pages on Dyslexia and Disability support and Assistive technology.

If the above does not answer your question, you could try:

Entry link: Learning Support


problemIf your Issue is:
They're all in cliques. Nobody speaks to me.

Visit Student Student Support Services Hub where you will be able to talk to someone. They will also be able to put you in touch with the STARs who run events and provide advice for student life. See Gateway for opening times and the times the STARs are available.

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