Big Yellow Button - Help and Support FAQs

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healthIf your Issue is:
I feel really ill and can't get in.


Helen Joyner from Registry is our Exams Officer and keeps records of all absences. Please let her know if you can't come in using Also see Health / Medical Centre.

You can also:
Call 111 for medical advise if you are struggling to get out of the house.

Entry link: Illness


problemIf your Issue is:
My laptop or mobile won't connect!

If you have any issues please contact the IT Service Desk in person in the Library Foyer, by phone on 01285 889 841 or by email at (open Monday to Friday from 8:30 am - 5:30 pm). You can also look for advice on the IT Gateway page.

Entry link: IT