Big Yellow Button - Help and Support FAQs


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I

Illness

healthIf your Issue is:
I feel really ill and can't get into University

Answer:

If you are too ill to attend University, you must let your Personal Tutor know and email absence@rau.ac.uk. If your illness affects the hand in date of an assignment you must contact extensions@rau.ac.uk  Also see Health / Medical Centre.

You can also:
Call 111 for medical advise if you are struggling to get out of the house.




IT

problemIf your Issue is:
My laptop or mobile won't connect!

Answer:
If you have any IT issues please contact the IT Service Desk in person in the Library Foyer, by phone on 01285 889 841 or by email at IT.Service.Desk@rau.ac.uk (open Monday to Friday from 8:30am - 5:30pm). 

You can also look for advice on the IT Gateway page