Help and Support


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S

Socialising

If your Issue is:

How can I meet new people? I'm really shy

Answer:

The STARs run events and provide advice for student life.  You can also speak to other team members at the Student Support Servcies Hub.

Another link you can try is to STARs (Support Team Advice Reps):

https://gateway.rau.ac.uk/course/view.php?id=567#section-16


Societies

If your Issue is:

What societies can I join?

Answer:

Visit the Students Union Office situated in the Log Cabin next to Cedar Lodge. The STARs also arrange events on a regular basis and they can be found in the Student Support Services Hub, Cedar Lodge. 

Another link you can try is to STARs (Support Team Advice Reps):

https://gateway.rau.ac.uk/course/view.php?id=567#section-16



Special needs

If your Issue is:

Who can help me with my Dyslexia/ Autism/ Aspergers/ ADHD?

Answer:

John Conway is the Disability Officer and he is based in Cedar Lodge. Drop him an e-mail,  dyslexia.disability@rau.ac.uk. He will arrange to see you and discuss what services you can use.




Stalking

If your Issue is:

Someone is following me.

Answer:

Please report this to the Police.  Student Support Services staff can help you with this. If you need support outside office hours the Porters Lodge will be able to contact the Duty Officer for you. It is important you let someone know what is happening.

You can also see:

Check out the hollieguard personal security app it's free https://gateway.rau.ac.uk/course/view.php?id=567#section-9


Stress

Please see Wellbeing


Struggling academically

If your Issue is:

I just don't get it!

Answer:

If this feeling is due to a particular Module, then it is best to discuss it with your Module Tutor as they are best placed to help you with alternative learning strategies. If it's University learning in general, you might want to talk to your Personal Tutor who can look at things more holistically and help you understand why you are struggling. It might be that you are dyslexic and never knew or you just haven't been given the opportunity to develop your learning skills. Be assured at RAU we want every student to reach their full potential. You may need to push yourself, but we are here to help you.

  Personal Tutor Student Support: https://gateway.rau.ac.uk/course/view.php?id=1383


Student loans

Also see Money


Studies

If your Issue is:

I revise, but nothing sticks

Answer:

Your Module tutors are best placed to help you with specific subject areas, but for help with general revision technique and exam preparation, see the Study Skills section of the Library Webpage on Gateway. Your Personal Tutor would also be happy to share some general hints and tips with you. 

https://gateway.rau.ac.uk/course/view.php?id=1373

You can also see:

https://gateway.rau.ac.uk/course/view.php?id=567#section-6



Suicide

If your Issue is:

It'd be easier to end it all.

Answer:

Student Support Servcies staff are available to help you. Please call in as soon as you can to discuss this further and get help. For life threatening emergencies call 999 or in non threatening emergencies call Police on 101 or medical services on 111. Please don't suffer alone.

You can also see:

https://gateway.rau.ac.uk/course/view.php?id=567#section-4 

Another link you can try is:

http://www.samaritans.org/how-we-can-help-you/contact-us


If your Issue is:

I'm worried about my friend

Answer:

Student Support Servcies staff are available to help you. Please call in as soon as you can to discuss this further and get support. For life threatening emergencies call 999 or in non threatening emergencies call Police on 101 or medical services on 111.  It's important you don't try to cope with this on your own.

You can also see:

https://gateway.rau.ac.uk/course/view.php?id=567#section-9

Another link you can try is:

http://www.samaritans.org/how-we-can-help-you/contact-us

Summons

Also see Driving



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