Gateway is your online learning environment at the RAU
If you have any issues please contact the IT Service Desk in person (IT Services next to the library - open Monday to Friday from 8:30 am - 5:30 pm) or by email IT.Service.Desk@rau.ac.uk
We are very saddened by the current conflict between Ukraine and Russia and we are closely monitoring the situation which is developing rapidly.
We appreciate that this ongoing situation may affect, and worry, our students, staff, and alumni here at the RAU and we hope that our RAU community will support and comfort each other.
In addition, here is some information on RAU services that you may find helpful:
- Students Union: You may wish to connect with fellow students through the RAUSU.
- Chaplaincy: All are welcome to seek pastoral support through the RAU Chaplaincy.
Counselling and emotional support (students): Our Student Support service is here as a confidential, safe space to talk about anything in a very non-judgemental environment. We’re not just here for mental health support but also for any general non-specific concerns. Please do not worry on your own – come along and talk to us without any embarrassment.
Daily drop-in sessions (students): Remember that we have a daily drop-in between 2-4 each weekday afternoon (details on Gateway), where students can come and talk to one of the team about absolutely anything.
We also have a new online booking system (again on Gateway) and of course you can come to the desk at the Student Hub, between 10am and 4pm daily, to book in to speak to someone.
Counselling: Validium, our counselling, information, signposting, and support service, is available to both students and staff and can be accessed for free at any time of day or night. This service is confidential and entirely secure, and provides a wealth of information and links on issues that could be affecting you. You can also access short term counselling free of charge.
Call the Validium helpline on 0800 3 58 48 58 (24hrs)
Alternatively, please visit Validium and log in using the following details:
- Student username: RAUSU Staff username: RGC
- Student password: EAPsupport Staff password: Education08
Financial Support: If you have been impacted financially by the crisis, or other unforeseen events, then please email student.services@rau.ac.uk.
Immigration advice and guidance: If you need support relating to your Student Visa or immigration status to study at the RAU, please email visas@rau.ac.uk or leave a message at the Student Hub.
If you, your friends, or family need information regarding immigration, the following resources may be helpful:
We can be a real source of strength to each other in times of fear and loss in all parts of the world and it is crucial to support everyone regardless of their background, nationality, or faith. There is no doubt that our RAU spirit will shine during this difficult time.
Student Portal
The RAU Student Portal is where new students can complete online self-registration and returning students can upload personal documentation, pay fees and apply for a parking permit.
Student Support pages
Click here to find out about the Student Support drop-in sessionsThere is also lots of additional information and important contacts
Graduation 2022
We are already planning for Graduation 2022 with a confirmed date as below:
Friday 29 July 2022
Please contact us at graduation@rau.ac.uk if you have any queries.
Please be aware that our plans for Graduation are dependent upon Government public health advice and may be subject to further change. We will keep you informed as early as possible of any changes.