Big Yellow Button - Help and Support FAQs
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Student AmbassadorsOur Student Ambassadors will be able to give you a real insight into the programmes we offer at RAU and the lowdown on student life. You can contact a Student Ambassador here https://www.rau.ac.uk/search/site/student%20ambassadors | ||
Student loanIf your Issue is: Answer: You can also see: | ||
Student Support Services HubIf your Issue is: Answer: Student Support Services are located in the Student Support Services Hub in the Emrys Jones Centre. An open door policy ensures you are welcome at any time for support including Counselling, Well-being, International Liaison, Careers and Disability Support. To find out more, please visit the University Support Services Gateway page | ||
Student UnionIf your Issue is: Where is the Student Union located? Answer: More information about the Student Union can be found here: https://www.rau.ac.uk/university-life/social/student-union | ||
StudiesIf your Issue is: Answer: Your Module Leaders are best placed to help you with specific subject areas, but for help with general revision technique and exam preparation, see the Study Skills page on Gateway, and also the Library page. Your Academic Support Tutor would also be happy to share some general hints and tips with you. | ||
SuicideIf your Issue is: Answer: Another link you can try is: If your Issue is: Student Support Services staff are available to help you. Please call in as soon as you can to discuss this further and get support. For life threatening emergencies call 999 or in non threatening emergencies call Police on 101 or medical services on 111. It's important you don't try to cope with this on your own. | ||
Summons
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SurgeryIf your Issue is: Answer: If you have to miss University to undergo a medical procedure, speak to your Academic Support Tutor and email absence@rau.ac.uk. You may need to apply for an extension or deferral, so contact extensions@rau.ac.uk or student.services@rau.ac.uk who will be able to help. Remember to advise the University when you return to your studies. | ||