Big Yellow Button - Help and Support FAQs
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Hacking
Answer: | ||
Harassment
Answer: Also check out the free Hollie Guard personal security app: https://hollieguard.com/ | ||
HardshipIf your Issue is: Answer: You can also see: http://www.moneysavingexpert.com/students/student-guide | ||
Health and safety
Answer: The RAU Academic Regulations are available from the RAU website: | ||
Health/Medical Centre![]() I'm not feeling well where do I go? (also see Emergencies). Answer: Opening times are:
Please call 01285 652531 ext 2216 during clinic hours and the nurse will be able to assist you. If you have a non-urgent matter or need information, visit the RAU portal on the Phoenix Health Group website at www.phoenixhealthgroup-rau.ac.uk. If you are not registered locally you will need to be seen as a visiting patient, but any long term medical care will have to come from the practice you are registered with. The Health/Medical Centre can also be contacted for non-emergencies on clinic@rau.ac.uk. A sexual health clinic operates from the University Health/Medical Centre during term time. Student Services also offer C-Card registration, which entitles students to free contraception across Gloucestershire. You can also get advice from the Student Support Services Hub and the main RAU website: https://www.rau.ac.uk/university-life/student-services/campus-facilities/university-health-centre | ||||||||||
Hobbies
Answer: | ||
Home sickness
Answer: You can also see this link regarding advice for freshers: https://www.studentminds.org.uk/startinguniversity.html | ||
Homophobia
Answer: Report it to the SPOC (single person of contact) which is Steve Martin, Security and Student Conduct Manager. Contact details: Email steve.martin@rau.ac.uk. You can also use the student.services@rau.ac.uk email. It's important you let someone know what is happening. You can also see: https://www.supportu.org.uk/lgbt-helpline-support.php#demo-accordion3 or http://www.gglc.co.uk/ | ||
Hospitalisation
Answer: You can also see: Opening hours of Student Support hub | ||
Housemates
Answer: You can also see: If the above does not answer your question, you could try: | ||