Big Yellow Button - Help and Support FAQs

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D

Dental problems

If your Issue is:

I have terrible tooth ache/my wisdom teeth are killing me!

Answer:
Visit https://www.nhs.uk/Service-Search/Dentists/LocationSearch/3 for a list of local dentists accepting NHS patients or you can look around for a private dentist. If you are in a lot of pain and it's out of office hours call 111 and they can tell you how to access an emergency dentist.

You can also see:

The Student Support page on Gateway

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Disability

If your issue is:
I have a disability – dyslexia, medical or mental health condition, mobility, sight or hearing impairment – who should I tell, what help can I get?

Answer:

Let the University know as far in advance as possible. Contact the Disability & Inclusive Learning Advisor Rebecca Reynolds who is based in the Student Hub in the Emrys Jones Centre. You will be offered an appointment to discuss what adjustments are possible to support you.

Contact details: e-mail enable@rau.ac.uk.

You can also see:
The RAU Dyslexia and Disability page on Gateway and...
on the RAU website:https://www.rau.ac.uk/university-life/student-services/support-and-wellbeing/disabilitydyslexia

If the above does not answer your question, you could try:
https://www.nhs.uk/Service-Search/Disability%20information%20and%20support/LocationSearch/334

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Divorce

If your Issue is:
My parents are splitting up and I need someone to talk to
I am in the process of getting divorced and need some support

Answer:

Drop into the Student Support Services Hub in the Emrys Jones Centre where you will be able to speak to someone who can offer advice and support. Student Support Services will talk you through if an extension or deferral is possible if your work is being affected by family circumstances.

You can also see:

See the Student Support page on Gateway

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Doctor

If your issue is:

I need to see a doctor

Please see Health / Medical Centre and Emergencies

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Driving licence

If your Issue is:
I just got 4 points on my licence!

Answer:

Make sure you contact your Car Insurance provider and notify them as if you do not this may make your car insurance void.

You can also see:

See the gov.uk website on Penalty Points

Keyword(s):

Driving summons

If your Issue is:
I have a summons - what should I do?

Answer:
Visit Student Support Services Hub where staff will be able to provide advice and support.

You can also see:
The Student Support page on Gateway

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Drugs

If your Issue is:
I'm struggling to say no

Answer:

Visit Student Support Services Hub where staff will be able to provide advice and support you.

You can also see:
The Student Support page on Gateway
Talk to Frank - Dealing with Peer Pressure

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