Big Yellow Button - Help and Support FAQs
Special | A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z | ALL
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FinancesIf your Issue is: Answer: You can also see: Hardship Support | ||
FitnessIf your Issue is: Answer: Our Gym is on site situated behind the Retreat Cafe. To arrange an induction session, contact: steve.martin@rau.ac.uk.
Gym membership is priced at: Term 1 (Sept, Oct, Nov & Dec): £50 Term 2 (Jan, Feb & Mar): £40 Term 3 (Apr & May): £30 One-off annual payment: £99 Membership can be purchased via the online shop. Once you have paid for your membership, access rights will be put onto your ID card. Please note that this will take up to 48 hrs to process but you will be notified as soon as it has been processed. The Student Union also runs various sports clubs . The SU is situated in the Log Cabin by Cedar Lodge. Contact details for the SU: ellie.pincombe@rausu.co.uk | ||
Fitting inIf your Issue is: Answer: | ||
FluIf your Issue is: Answer: You can also visit this NHS page: | ||
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GamblingIf your Issue is: I have a gambling problem. Answer: Visit Student Support Services Hub where staff will be able to provide advice and resources to help you. Getting help early is important.You can also see: https://www.gamcare.org.uk/ - a leading national provider of information, advice, support and free treatment for anyone affected by problem gambling. Their expert services are confidential and non-judgmental. | ||
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HackingIf your Issue is: Answer: | ||
HarassmentIf your Issue is: Answer: Also check out the free Hollie Guard personal security app: https://hollieguard.com/ | ||
HardshipIf your Issue is: Answer: You can also see: http://www.moneysavingexpert.com/students/student-guide | ||
Health and safetyIf your Issue is: Answer: The RAU Academic Regulations are available from the RAU website: | ||
Health/Medical CentreIf your Issue is: I'm not feeling well where do I go? (also see Emergencies). Answer: Opening times are:
Please call 01285 652531 ext 2216 during clinic hours and the nurse will be able to assist you. If you have a non-urgent matter or need information, visit the RAU portal on the Phoenix Health Group website at www.phoenixhealthgroup-rau.ac.uk. If you are not registered locally you will need to be seen as a visiting patient, but any long term medical care will have to come from the practice you are registered with. The Health/Medical Centre can also be contacted for non-emergencies on clinic@rau.ac.uk. A sexual health clinic operates from the University Health/Medical Centre during term time. Student Services also offer C-Card registration, which entitles students to free contraception across Gloucestershire. You can also get advice from the Student Support Services Hub and the main RAU website: https://www.rau.ac.uk/university-life/student-services/campus-facilities/university-health-centre | ||||||||||