Big Yellow Button - Help and Support FAQs
Special | A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z | ALL
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AttendanceIf your Issue is: Answer: Please contact absence@rau.ac.uk who will be able to help you. | ||
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BankingIf your Issue is: Where can I open a bank account? Answer: You can also see: https://www.moneysavingexpert.com/utilities/cheap-gas-and-electricity/ | ||
BereavementIf your Issue is: Answer: See Rules and Regulations on Policies and the Student Support page on Gateway. You can also see:
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BooksIf your Issue is: Answer: You may have received initial recommendations from staff you met at Open Day/Applicant Day or in communications with them. If not, the home page for each of your modules will include a Module Handbook which in turn contains a list of essential reading. Library staff or your Module Tutor will help you if you have difficulty locating suggested publications, many of which are available as e-books.You can also see: | ||
BullyingIf your Issue is: Answer: Another link you can try is the Student Handbook. | ||
Bursaries and ScholarshipsIf your Issue is: Answer: To find out if you are eligible for a bursary or scholarship, please look at Bursaries and scholarships. | ||
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CareersIf your Issue is: Answer: You can also see: If the above does not answer your question, you could try: | ||
ChaplaincyIf your Issue is: Are there opportunities to worship on campus? Answer: Our multi-faith chaplaincy aims to support all students and staff at the University. Our Chapel of St George the Martyr is situated in the Quad and is open to all students for worship, music, reflection and meditation on a daily basis. To find our more about our multi-faith chaplaincy please check here: https://www.rau.ac.uk/university-life/support-and-wellbeing/faith-rau | ||
CheatingIf your Issue is: Answer: This might be due to an allegation of what is referred to as academic misconduct, either by you, or in reference to a case in which you might somehow be involved. A hearing is the event where the matter is fully investigated so you should familiarise yourself with the procedural arrangements set out in Section 12 of the RAU Academic Regulations (Section 1 General Rules) available in the Academic Policies and Procedures area of the RAU website. See: https://www.rau.ac.uk/about/organisation/public-information/academic-information/academic-policies-and-proceduresYou are entitled to be accompanied at the hearing but you must advise the panel of this in advance. Your Programme Leader can guide you further. | ||