Answer: The university provides an in-house counselling service and an external service for students to use, they are both free and confidential. in term time contact Counsellor, Health and Wellbeing Officer: Emma Wingate at email@example.com or telephone 01285 889929.
If your Issue is: I'm being roasted on social media
Answer: Your Personal Tutor is available to talk to or you can visit Student Support Services for help. The IT Service Desk is also available for advice on blocking messages.
If you have any issues please contact the IT Service Desk in person in the Library Foyer, by phone on 01285 889 841 or by email at IT.Service.Desk@rau.ac.uk (open Monday to Friday from 8:30 am - 5:30 pm).
I have terrible tooth ache/my wisdom teeth are killing me!
Answer: Visit https://www.nhs.uk/Service-Search/Dentists/LocationSearch/3 for a list of local dentists accepting NHS patients or you can look around for a private dentist. If you are in a lot of pain and it's out of office hours call 111 and they can tell you how to access an emergency dentist.
Issue: I have a disability – mobility, sight or hearing
impairment – who should I tell, what
help can I get?
Let the university know as far in advance as possible. John
Conway is the Disability Officer and he is based in Cedar Lodge. Drop him an
e-mail on firstname.lastname@example.org. He will arrange to see you to discuss what
adjustments are possible.
If your Issue is: My parents are splitting up and I need someone to talk to.
Answer: Visit Student Support Services Hub where you will be able to drop in and speak to someone who can offer advice and support. Student Support Services will talk you through if an extension or deferral is possible if your work is being affected by family circumstances.