Help and Support


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W

Wellbeing

If your Issue is:

I'm not feeling myself, can't sleep well/my appetite has changed/feeling stressed

Answer:

Come to drop in at the Student Support Servcies Hub. 

You can also see: 
https://gateway.rau.ac.uk/course/view.php?id=567#section-2

If the above does not answer your question, you could try the Student Support Hub:

Opening hours of Student Support hub  https://gateway.rau.ac.uk/course/view.php?id=567#section-1


WIFI

If your Issue is:

How can I connect to the WIFI?

Answer:

If you have any issues please contact the IT Service Desk in person in the Library Foyer, by phone on 01285 889 841 or by email at service.desk@rau.ac.uk (open Monday to Friday from 8:30 am - 5:30 pm).

You might also try:

The 'how to' guides: https://gateway.rau.ac.uk/course/view.php?id=1364&tab=1&section=1



Y

Year tutor

If your Issue is: 
I can't talk to my module tutor. Who is my Year Tutor?

Answer:

Whilst you might feel you can't talk to your Module Tutor about a matter, it is always best to try if you can, if only out of respect. If you find that you Module Tutor is not open to your problem or difficulty, then please do raise it with your Year Tutor. You can find out who this is on your Course or Programme Gateway Page or ask any of the professional staff in the Frank Garner Hub Office (first floor) .



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