Gateway

If your Issue is:

Answer:

There are a wide variety of banks and building societies in Cirencester who will be able to assist you. You will require a proof of status letter which can be requested from registry@rau.ac.uk. 

If your Issue is:
I have recently had some bad news and a member of my family or a close friend has died. I am struggling with this. What do I do?

Answer:
Your Personal Tutor is available to talk to you or you can visit Student Support Services for help. You may also be able to apply for an extension or deferral if your work has suffered as a result of this bereavement. Please speak to Student Support Services staff who will explain the process and provide advice.

You can also see:

• https://www.cruse.org.uk/about-grief
  

• https://fcn.org.uk/can-we-help-you-or-someone-you-know/

• For a very helpful booklet about bereavement due to a suicide, see: 

  https://uksobs.org/we-can-help/suicide-bereavement/

  
  

If your Issue is:

Answer:

You can also see: 

The Student Support page on Gateway

If your Issue is:
What text books should I buy?

Answer:

You can also see: 
RAU Resource Lists

If your Issue is:
I have been getting nasty text messages from another student and I think I am being bullied. What do I do?

Answer:
Bullying is not tolerated at the RAU. Your Personal Tutor is available to talk to or you can visit Student Support Services for help. Steve Martin, Security and Student Conduct Manager also deals with behaviour issues. He is based just next to the Student Lounge, under the arches adjoining the Tithe Barn. It's important that you let someone know what is happening.

Another link you can try is the Student Handbook:
https://www.rau.ac.uk/university-life/support-and-wellbeing/student-handbook

If the above does not answer your question, you could try:
Try the harassment policy on the One Stop Shop on Gateway or the RAU Academic Regulations are available from the RAU website:
https://www.rau.ac.uk/about/organisation/public-information/academic-information/academic-policies-and-procedures

If your Issue is:
Am I eligible for a bursary or scholarship? Where can I find more information?

Answer:

To find out if you are eligible for a bursary or scholarship, please look at 

https://www.rau.ac.uk/study/undergraduate/funding-your-time-at-university/bursaries-awards-scholarships

If your Issue is:

I need help to find a job or placement

I don’t know what to do after I graduate and need some help

Answer:
Contact the RAU Careers Service at careers@rau.ac.uk, or during term time call in to EJ01 in the Student Hub.

You can also see:  
The Careers page on Gateway.

If the above does not answer your question, you could try: 

The following websites are aimed at students and graduates and cover a wide range of careers-related issues:

Prospects

Targetjobs

Next Step Support

If your Issue is:

Are there opportunities to worship on campus?

Answer: 

Our multi-faith chaplaincy aims to support all students and staff at the University. Our Chapel of St George the Martyr is situated in the Quad and is open to all students for worship, music, reflection and meditation on a daily basis. 

To find our more about our multi-faith chaplaincy please check here: https://www.rau.ac.uk/university-life/support-and-wellbeing/faith-rau

If your Issue is:
I've been called to a cheating hearing!

Answer:

What clubs are on offer as I have a particular interest in joining one?

Answer:
Visit the Student Union Office situated in the Log Cabin next to Cedar Lodge. The STARs also arrange events on a regular basis and they can be found in the Student Support Services Hub.

See the Student Support page on Gateway and the Student Handbook for details:
https://www.rau.ac.uk/university-life/support-and-wellbeing/student-handbook