Big Yellow Button - Help and Support FAQs
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Banking If your Issue is:Where can I open a bank account? Answer: There are a wide variety of banks and building societies in Cirencester who will be able to assist you. You will require a proof of status letter which can be requested from registry@rau.ac.uk. You can also see: http://www.savethestudent.org/money/student-banking/student-bank-accounts.html | ||
Bereavement
Answer: See Rules and Regulations on the One Stop Shop on Gateway and the Student Support page on Gateway You can also see:
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If your Issue is:Birth contol
Answer: The Medical Centre or Sexual Health Clinic are open during term time. You can also get condoms from the doctors surgery or local pharmacy. Please see the Medical Centre section for opening times.You can also see: | ||
If your Issue is:Books
Answer: You may have received initial recommendations from staff you met at Open Day/Applicant Day or in communications with them. If not, the home page for each of your modules will include a Module Handbook which in turn contains a list of essential reading. Library staff or your Module Tutor will help you if you have difficulty locating suggested publications, many of which are available as e-books.You can also see: | ||
If your Issue is:Bullying
Answer: Another link you can try is the Student Handbook: If the above does not answer your question, you could try: | ||
If your Issue is:C |
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CareersIf your Issue is: I need help to find a job or placement I don’t know what to do after I graduate and need some help Answer: You can also see: If the above does not answer your question, you could try: The following websites are aimed at students and graduates and cover a wide range of careers-related issues: | ||
Cheating
Answer: This might be due to an allegation of what is referred to as academic misconduct, either by you, or in reference to a case in which you might somehow be involved. A hearing is the event where the matter is fully investigated so you should familiarise yourself with the procedural arrangements set out in Section 12 of the RAU Academic Regulations (Section 1 General Rules) available in the Academic Policies and Procedures area of the RAU website. See: https://www.rau.ac.uk/about/organisation/public-information/academic-information/academic-policies-and-proceduresYou are entitled to be accompanied at the hearing but you must advise the panel of this in advance. Your Programme Leader can guide you further. | ||
If your Issue is:Clubs If your Issue is:What clubs are on offer as I have a particular interest in joining one? Answer: See the Student Support page on Gateway and the Student Handbook for details: | ||
Collusion If your Issue is:Is team work collusion? Answer: Collusion is defined within the Academic Policies and Procedures area of the RAU website.
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Consent and rape If your Issue is:I woke up to find someone having sex with me…is this rape? Answer: You can also see: | ||